The airport premises are designed to provide the necessary facilities to all users, as established
in the National Building Standards – Architectural Adaptation for People with Disabilities, and the
Americans with Disabilities Act (ADA). Adaptations are found in elevators, phone booths,
parking lots, restrooms, access ramps, etc.
If wheelchairs are required, passengers must request them at their airline’s counter.
Customer Care personnel are trained to provide customized services to all passengers and others who
need assistance.
:: EMERGENCY MEDICAL SERVICES
Emergency medical services are available 24 hours a day, seven days a week, through the following
organizations:
- Sanidad Aérea (Air Health): An organization under the Regional Government of Callao, which
provides free medical services to passengers. It is located in the Domestic Arrivals area,
on the first level.
- Clave Médica: Medical services with ambulances for emergency transportation.
Further information is available at the Customer Care counters located in the International Arrivals
area on the first level, and also in the National Arrivals, on the first level.
:: CUSTOMER CARE
T : (511) 5173500 / 5173502
:: EMERGENCY TELEPHONES
Rescue
T : (511) 5173500 / 5173502
Security
T : (511) 5173545 / 5173546
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