The airport premises are designed to provide the necessary facilities to all users, as established
in the National Building Standards – Architectural Adaptation for People with Disabilities, and the
Americans with Disabilities Act (ADA). Adaptations are found in elevators, phone booths,
parking lots, restrooms, access ramps, etc.
If wheelchairs are required, passengers must request them at their airline’s counter.
Customer Care personnel are trained to provide customized services to all passengers and others who
need assistance.
:: EMERGENCY MEDICAL SERVICES
Emergency medical services are available 24 hours a day, seven days a week, through the following organizations:
- Sanidad Aérea (Air Health): An organization under the Regional Government of Callao, which provides free medical services to passengers. It is located in the Domestic Arrivals area, on the first level.
- Cardio Móvil: Healthcare services for emergency response.
Further information is available at the Customer Care counter located in the International Arrivals area on the first level.
:: CUSTOMER CARE
T : (511) 5173500 / 5173501
:: EMERGENCY TELEPHONES
Rescue
T : (511) 5173999
Security
T : (511) 5173545 / 5173546
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