The
airport premises are designed to provide the necessary facilities
to all users, as established in the National Building Standards –
Architectural Adaptation for People with Disabilities, and the Americans
with Disabilities Act (ADA). Adaptations are found in elevators, phone
booths, parking lots, restrooms, access ramps, etc.
If wheelchairs are required, passengers must request them at their
airline’s counter.
Customer Care personnel are trained to provide customized services
to all passengers and others who need assistance.
::
EMERGENCY
MEDICAL SERVICES
Emergency medical services are available 24 hours a day, seven days
a week, through the following organizations:
- Sanidad Aérea (Air Health): An organization under the Ministry
of Health, which provides free medical services to passengers. It
is located in the domestic arrivals area, on the first level.
- Clave Médica: Medical services with ambulances for emergency
transportation.
Further information is available at the Customer Care counters located
in the international arrivals area on the first level, and also at
Peru Plaza, on the second level.
::
CUSTOMER CARE
T : (511) 5173500 / 5173502
:: EMERGENCY TELEPHONES
Rescue
T : (511) 5173999 / 5173502
Security
T : (511) 5173545 / 5173546